Program Administrator (Managed Services)
đ Hybrid / Remote (New Jersey area is preferred)
đ Full-time
đŠ Start: June 2026
Papirfly is a leading B2B SaaS Group (MarTech) with >250 employees across seven international markets. Weâre looking for a Program Administrator to join our Managed Services team and support our key North American clients.
In this role, youâll be at the center of everything; working with clients, agencies, and internal teams to keep marketing assets organized, up-to-date, and easy to use within our platform.
This is a great opportunity for someone who values communication and organization, does well working within digital suites, and wants to grow in a fast-moving, international SaaS environment.
What youâll be doing:
Manage and organize marketing assets in our platform (uploads, updates, and archiving).
Keep the DAM system up-to-date, relevant, and user-friendly.
Communicate with clients and support them with their day-to-day needs.
Be the go-to person for client questions and support requests (handled via Zendesk).
Coordinate requests with internal teams, including developers and other Managed Services team members.
Review content regularly and ensure everything meets brand guidelines.
Support the rollout of templates and campaign materials.
Help prepare updates and communications for system users.
Assist with reporting and basic performance tracking.
What weâre looking for:
Strong organizational skills and attention to detail.
A clear and confident communicator (youâll be in touch with clients daily).
A team player who enjoys collaboration and open communication.
Someone who can navigate a fast-paced and flexible work environment.
Ability to work and manage priorities independently.
Based in the New Jersey area for time zone alignment and occasional in-person meetings.
Reliable internet connection and ability to work effectively in a primarily remote setup.
Experience with DAM systems or SaaS tools is a plus, but not required.
Why join Papirfly?
Be part of a small, close-knit team where collaboration really matters.
Work with a premier North American brand and help maintain a high standard of on-brand user experience across all touchpoints.
Learn SaaS tools and systems from the inside.
Grow your skills in communication, operations, and digital asset management.
- Department
- Customer Services
- Locations
- New Jersey
- Remote status
- Fully Remote
New Jersey
About Papirfly
Papirfly is a European SaaS leader in Digital Asset Management and On-brand Content Creation, serving over 1 million users across more than 1,500 of the worldâs most recognized brands.